FAQ Page

CASA volunteers serve as a voice for abused and neglected children involved in juvenile court. Volunteers get to know the child by talking with everyone in that child’s life; parents and relatives, foster parents, teachers, medical professionals, attorneys, social workers and others. They use the information they gather to inform judges and others of the child’s best interests.

You do not have to be a lawyer or social worker to be a volunteer. We welcome people from all walks of life. As a volunteer, you will be thoroughly trained and well supported by professional staff to help you through each case. You must pass a background check, participate in a 30 hour pre-service training course and agree to stay with a case until it is closed (a year and a half on average).

CASA volunteers are all ages and from all backgrounds. Some have full-time jobs, some are retired. They all have a passion for being a voice for children.

On average, 10 hours a month. This involves visiting the child(ren) at least once a month, attending a monthly team meeting with the parties involved in the case, writing a court report and attending the hearing (usually once every six months), and ongoing monitoring (for example: making phone calls, reading files, meeting with medical professionals or teachers, etc.).

Any level of monetary gift is extremely helpful in reaching more abused and neglected children. Gently used or new toys are also always appreciated. However, please call the Heartland CASA office to learn about the specific needs of the organization.

All donations can be sent to or dropped off at 506 W 3rd St, Grand Island, NE 68801